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FAQ

Please bring your swimmers, a towel. Infant swimmers will need to wear a swim nappy

Yes we have a range of swim caps, kick boards and other items for purchase.

The pool temperature is 32 degrees.

It’s never too late to enrol your child into swimming lessons. Enrolments are taken at any time throughout the term and term fees are prorated.  Each child is treated as an individual therefore no matter when they enrol they will be taught based on their own ability.

  • Students are entitled to three make-up lessons per term.
  • Where possible 24 hour’s notice prior to the lesson being missed is required by phone, email or LINE.
  • Make-up lessons must be completed within the term that the original lesson is missed.
  • Make-up lessons may be offered at any one of our locations if a suitable lesson is available.
  • For extended illness or injury, please contact elizabeth@bangkokdolphins.com when the illness or injury occurs. Unusual circumstances are evaluated on a case-by-case basis.
  • Make up lessons cannot be carried into the next term.
  • Make-up lessons are not available until term fees have been paid in full.
  • Make-up lessons are subject to availability and are not guaranteed.
  • No refund or credit is available if a suitable make up lesson cannot be found.

Our Air Pollution Policy has been developed in line with standard practice for our industry. You can review the policy HERE or contact he office if you have any further questions.

Unfortunately there are often classes following your so playing in the pool after class is not possible. Look for our play in the pool time or ask our staff for more information.

Any personal fear or anxiety you may have about the water can be easily transferred to your child. Try to be supportive and positive at all times with your child. Inform reception and the instructor privately about your concern and they will support you through your child’s first lessons.

Encourage your child to attend every lesson. Acknowledge all successes and ignore failures; have a positive approach. Try and find time away from the swim lesson for your child to practise what they have learned that week.

Baby swimming starts at home in the bath tub. This can start as soon as Mum and baby get home, gently get into your bathtub with child and gently float the baby in the warm water. Bangkok Dolphins start lessons from 3 months old in the new heated facility. These young babies have a memory of the fluid environment in the womb and the water feels natural. From 6 until 12 months gentle submersions is much easier and breath control can be taught relatively easy. Once a child is 18 months and is asserting his / her own independence it is more of a challenge to teach mini torpedos under water, let alone starting with water on the face. It is highly recommended that the earlier you start the easier it is….. just stick at it!

Bangkok Dolphins encourage group lessons, purely because it is a not only a swim lesson but also a time to socialize and learn from others. Swim class is about fun, laughter and massive portions of praise, all this works better in a class format.

Swimming progress is clearly linked to the amount you practice. We recommend that if you can make 2 lessons a week, especially if your child is a little more cautious or fearful it pays off huge dividends. Over and above lessons we recommend that you go swimming at home a further 2 times per week. This helps the child practice what she has learnt at lessons and show Dad too how clever they are!

If a child is extremely reluctant to even have water poured on the face, we would recommend that each bath time, once or twice a day, is a mini swim lesson. Start by gently pouring water over the back of the head, then moving slowly to water pouring over the face, through a special watering can, or sponge. You can take teddy in the bath too and let teddy be an example. Slowly but surely increase the amount of water on the face, however don’t wipe off the water, let it drain off naturally.

Once a child is 2 years plus and can swim 5 metres, then you can cut down to once a week, but still go swimming at home as it’s probably the best form of exercise in Bangkok’s heat!

No! Bangkok Dolphins progressive teaching methods encourage babies / toddlers to swim naturally without the help of aids or “floaties”. From the initial stages if a child is taught the correct body position, then aids are not needed.

In fact “floaties” encourage a more vertical position in the water instead of horizontal. In many cases children have come to classes in “floaties” and realize that no one else has them! By the end of the first or second lesson they are off and never to be seen again. However, if a parent has 2 or 3 children, all non-swimmers, then “floaties” might be the answer to all of them getting a swim, if they are at home.

One Bangkok Dolphins client recently had 4 children under the age of 5, and she never used “floaties”. Now that’s an example!

The worst experience for a swim teacher is coaxing a child who is glued on “floaties” who can jump in, go under and is clearly able to swim. However the child has been told to always swim in floaties!

Long breaks, either through vacations or illness, do affect babies / infants. However they soon get rid of the “cobwebs” and within a few lessons are back to their confident selves. Remember that it’s not a race and that patience is key and several small steps will be more effective than a couple of big steps. Remember to encourage, praise and take it at the child’s pace to get best results.

A swim diaper is essential if your child is not toilet trained, and a swimsuit of your choice.  If you don’t have a swimsuit just a diaper is fine, the pool is heated so they will not get cold.

Obviously you’ll need a towel, for both yourself and your baby to dry off with, and a swimsuit for yourself while you’re in the water with your child. Babies get hungry after a session in the water so make sure you have a bottle of milk to offer afterwards, if you are bottle feeding, as well as some snacks if your child is eating solids. Some toys or books might come in handy if the other parents go for a cuppa afterwards!

Yes the water is heated so even in the cooler months we can continue swimming. The water is approximately 33 degrees Celsius.

Yes we definitely offer private lessons, please contact the office for available timings and costs.